Contact Us

Due to COVID there's a manufacturing delay on some items. We can't guarantee these items will arrive before Christmas. Please contact us using our contact form and we may offer a partial fulfilment on some orders. 
  • Tumble Totem
  • Glitch Tote Bag

Please note, from Tuesday 15th December 2020 we are unable to guarantee delivery for Christmas. This is due to the volume of orders we receive with restricted working conditions. Thank you for your patience.

If you have any merchandise related questions please email us at shopenquiries@nationalmerchandise.co.uk or fill in the form below and our dedicated team will get back to you within 48 – 72 hours.

 Please note the below is for merchandise enquires only. If you have any non-merchandise questions contact Download Festival directly.