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ORDER BEFORE MONDAY 8 JUNE FOR DOWNLOAD TV DELIVERY

Due to restricted working conditions and a delayed manufacturing time we are unable to guarantee some items from the Download TV range to arrive before 12th June 2020.

Download TV GUARANTEED items for delivery by 12th June 2020:

  • Download TV Lanyard Programme & Wristband Set
  • Download TV Wristband
  • Download TV Festival Cup

Please be aware, if you have purchased one of the guaranteed items above in the same order with a pre-order item, this will mean that we can't guarantee your order will be fulfilled by 12th June 2020. 

Download TV & Lives In Here PRE-ORDER items:

  • Download TV T-Shirt
  • Download TV Hoodie
  • Download Lives In Here T-Shirt
  • Download Lives In Here Long Sleeve T-Shirt
  • Download TV Clock
  • Download TV Poster
  • Download TV Woven Patch
  • Download Lives In Here Woven Patch
  • Download TV Cap

Download Mask Pack

Please be aware, there's a 3-4 week waiting time for delivery of our Mask Packs. If you have pre-ordered our new Download Mask Pack with any of the pre-order items above, we can't guarantee that your order will be fulfilled by 12th June 2020.

During these troubling times, we want to thank you for taking the time to order from the Download merchandise store. In the interest of keeping our staff safe, there may be a longer than advertised waiting time for your order to be processed. Rest assured, your order is important to us and we will endeavour to get your order processed as soon as possible.

Thank you for your patience and stay safe.

Delivery Charges

United Kingdom, Ireland

DPD: £6.99

Europe

DPD: £15.00

International

DPD: £35.00

Please note, due to restricted working conditions we are unable to guarantee DPD parcel tracking service.

Payment Options

We accept payment by MasterCard, Visa Delta, Maestro/Switch, Solo and Electron. This website is protected by the highest levels of SSL security and is a fully PCI-DSS Compliant site.

Refunds and Exchange Policy

We are happy to exchange or refund any item returned in a saleable condition with a valid confirmation email within 28 days of purchase. If you do not have a confirmation email, we may at our discretion offer an exchange to the value of the current or most recent selling price. Please contact us directly for an exchange or refund. This does not affect your statutory rights.

Please note packaging comes in Download Festival or National Merchandise branding.